Complain Service

JASMINE COMPANY

88 Melati Road Shoes Kemang, South Jakarta

Telp (021) 82 145 788  Fax 0812 8856 9654

January 7^th, 2017

Ms. Alexanderia

Customer Service Manager

Shoes Beautiful

288 Salak Road

South Jakarta 18781

Dear Ms. Aqila

In a recent shipment from CR Building , there were two problems. We received the wrong shoes size and wrong colour.

On January 2^nd , we have ordered the high heels with HG-5648 size 37 and the colour is red. But that comes size 42 and the colour is green, so we didn’t received HG-5648 size 37 and the colour red.

We will return the shoes we get shoes size 42 the green.

Please, send the shoes we order high heels with HG-5648 and the colour is red. Because the shoes I received very greatness

Thank you for your attention to this matter

Sincerely

Ms. Alexanderia